General Description:

Provide leadership and support at all levels of the manufacturing operations within the Energy and Industrial business units, helping them to achieve operational excellence, superior product quality and customer experience objectives.  Drive consistent processes and metrics in support of One Southwire that align supplier and material quality, sales, product engineering, manufacturing, regulatory compliance and customer experience. 

Duties and Responsibilities:

• Ensure an ISO 9001 compliant quality management system and other required certifications are maintained for each site in accordance with Southwire standard processes
• Oversee internal/external quality audits, customer audits and responses
• Lead standardization of product inspection and testing methods to ensure compliance with customer, industry and government standards.
• Drive implementation of proactive quality improvement projects and problem solving processes, including standard root cause analysis tools, that result in a reduction in customer complaints.  
• Support deployment of SAP Quality Management module to ensure optimization of quality planning, quality inspection, and quality control, as well as thorough response and management of internal and external quality notifications.
• Effectively use quality and operations data to drive change; define improvement metrics and develop key performance indicators (KPI’s).
• Build organizational capability by optimizing the organizational structure and standard work as well as lead training, benchmarking and best practice sharing initiatives